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Everything we've been asked, in one place.

Getting started

Account setup, first search, saving listings.

→How do I create an account on MBPP?→Do I need an account to browse properties?→How do I save a listing I like?

For tenants

Viewings, agreements, paying rent.

→How do I book a viewing?→Is there a fee to use MBPP as a tenant?→What does the tenancy agreement cover?

For landlords

Listing, photography, payouts, taxes.

→How much does it cost to list a property?→Who takes the photos?→How and when do I get paid?

For agents & ambassadors

Joining the network, commissions, training.

→How do I become an MBPP ambassador?→What's the commission split?→Do I need a real estate license?

Account & security

Passwords, two-factor, deleting your account.

→I forgot my password. How do I reset it?→How do I enable two-factor authentication?→How do I delete my account?

Payments & disputes

Paystack, refunds, holding deposits.

→Is my payment information secure?→What happens if a deal falls through?→How do refunds work?

Still stuck?

Talk to a real person.

Our team is in the office Mon–Fri, 8am to 6pm, and Sat 10am to 2pm. WhatsApp gets the fastest response, but we also pick up the phone and reply to email.

WhatsApp us

Average response: 12 minutes during business hours.

Call us

+2347074222284 · Mon-Fri 8AM-6PM.

Email us

support@mbpproperties.com · Replies within 4 business hours.

"They picked up on a Saturday. Fixed my listing in 20 minutes."

Maryam I., Landlord

Still can't find what you need?

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